COUNTESS RUBY & DIAMOND PENDANT IN PLATINUM

 Orders of in stock items can expect to be packaged within 48 business hours of purchase and dispatched Tuesday through Thursday during business hours.

 Standard deliveries are handled by Canada Post via Xpresspost. Estimates of delivery fees, insurance and times are calculated at checkout. 

 We offer valet service within 5km of Penwarden address and courier services available through out the GTA. Please contact us for more information. 

 Regular priced in-stock products can be returned within 14 days of purchase. Any product accepted for return must be in original and unused condition. It must be accompanied with original, undamaged packaging.

 All PFJ jewellery will be inspected and cleaned, complimentary for the life of the piece. We highly recommend that you return every year for inspection in order to maintain the warranty.

 Repair of PFJ jewellery found to be defective as a result of manufacturing will be repaired free of charge as long as no abuse has been found. We will be fair in our assessment as we want to offer the highest quality craftsmanship.

 PFJ jewellery will have stones tightened free of charge provided that the item does not show any signs of abuse and a record of regular inspection every year has been documented.

 Any missing gemstone 10pt or under will be replaced at no charge for one year after the date of purchase, as long as there is no sign of abuse. 

 PFJ rings will be sized complimentary up/down two sizes within 6 months of purchase.  If the ring cannot be re-sized due to the design, there will be a charge to remake.  *Exceptions are Sterling Silver Rings and Discounted Rings* These will need to be quoted to size and/or to re-make.

 Any PFJ repair not covered by our warranty will enjoy a 10% savings.